Privacy Policy for Beryl Boost Performance
At Beryl Boost Performance, located at 28 Ivan Street, Melbourne, Victoria, 3068, Australia, we are committed to protecting the privacy and security of your personal information. This Privacy Policy describes how we collect, use, and share information gathered through our online platform and in connection with our services, including engine remapping, exhaust system upgrades, suspension tuning, vehicle diagnostics, and custom performance builds.
1. Information We Collect
We collect various types of information to provide and improve our services to you:
- Personal Data: This includes information you voluntarily provide to us when you inquire about our services, request a quote, book a service, or communicate with us. This may include your name, contact details (phone number, email address), vehicle details (make, model, year, VIN), and any specific performance tuning requirements.
- Technical Data: When you visit our site, we may automatically collect certain information about your device, including your IP address, browser type, operating system, referring URLs, and the pages you accessed on our site. This helps us understand how our online platform is used and improve its functionality.
- Communication Data: Records of your communications with us, including emails and phone calls, may be kept to ensure quality service and addressing your queries effectively.
2. How We Use Your Information
We use the collected information for various purposes, primarily to:
- Provide and deliver the automotive performance tuning services you request.
- Respond to your inquiries, provide quotes, and facilitate scheduling.
- Process transactions and manage your account.
- Improve our services, online platform, and customer experience.
- Send you important service-related information and updates.
- Comply with legal obligations and enforce our terms and conditions.
- With your consent, send you promotional materials about our latest services and offers.
3. Sharing Your Information
We do not sell, rent, or trade your personal information to third parties. We may share your information in limited circumstances:
- Service Providers: We may share data with trusted third-party service providers who assist us in operating our business, such as IT support, payment processors, or marketing services. These providers are bound by confidentiality agreements and are only authorised to use your data as necessary to provide their services to us.
- Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court order or government agency).
- Business Transfers: In the event of a merger, acquisition, or asset sale, your personal data may be transferred as part of the transaction. We will notify you of any such change of ownership or control of your personal information.
4. Data Security
We take reasonable measures to protect your personal information from unauthorised access, use, or disclosure. We implement appropriate technical and organisational security measures, including encryption, firewalls, and secure socket layer (SSL) technology, to safeguard your data. However, no internet transmission or electronic storage method is 100% secure, and we cannot guarantee absolute security.
5. Your Data Protection Rights
Under applicable data protection laws, you have certain rights regarding your personal data:
- Right to Access: You have the right to request copies of your personal data we hold.
- Right to Rectification: You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
- Right to Erasure: You have the right to request that we erase your personal data, under certain conditions.
- Right to Restrict Processing: You have the right to request that we restrict the processing of your personal data, under certain conditions.
- Right to Object to Processing: You have the right to object to our processing of your personal data, under certain conditions.
- Right to Data Portability: You have the right to request that we transfer the data that we have collected to another organisation, or directly to you, under certain conditions.
To exercise any of these rights, please contact us using the details provided below.
6. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. We encourage you to review this Privacy Policy periodically for any updates.
7. Contact Us
If you have any questions about this Privacy Policy, our data practices, or if you wish to exercise your data protection rights, please contact us:
Beryl Boost Performance
28 Ivan Street, Melbourne, Victoria, 3068, Australia